A little advice for diy bath bomb kit customer

An inquiry from a UK client: she needs a DIY bath bomb kit containing material for a 2 x 100g bath bomb. Have done many DIY bath bomb gift sets, including Essential Oils, color material in a bottle, decorations, and toys. However, with this new inquiry, the target price of the whole gift set is very low; I suggest the client remove some components like the colors and the essential oil. We can add this material beforehand in the mixture material package. The consumer only needs to mix two material bags, and then they can do their own bath bomb after mixing. The client took these suggestions and finally ordered 5000 DIY Bath Bomb Gift Sets.

From our experience with numerous inquiry clients, many often initiate with relatively low quotes and come with multiple demands. This necessitates our customer service team to engage in thorough communication with them. We aim to achieve mutual cooperation by addressing their concerns and finding common ground. The key to reaching a successful collaboration is often for both parties to make certain concessions.
We leverage our extensive research and production experience to offer reasonable suggestions for certain client orders. We believe that open communication, flexibility, and sharing insights contribute to building a strong foundation for a successful and mutually beneficial partnership.